📦Worldwide shipping is available on all products

FAQ

Are all the gemstones genuine ?

Yes, all the gemstones that we sell are real and imported from trusted sources.

Are the dinosaur bones and other prehistoric items genuine ?

Yes, all the dinosaur bones and other prehistoric items that we sell are real and imported from trusted sources.

What is your customer satisfaction policy ?

It is considered high priority for us to provide each customer with the best experience possible.
We always find a solution that our customers are happy with.

What are the shipping times ?

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
Canada: 8-15 business days
United States: 8-15 business days
Europe: 4-8 business days
Australia, New Zealand and Oceania: 12-20 business days
Shipping times are an estimate, and are not guaranteed. Holiday season or other high demand times can impact delivery times.
Weather conditions and other unforeseen circumstances can also contribute to delivery delays.

Do you accept returns and exchanges ?

Yes we gladly accept returns and exchanges

Contact us within: 30 days of order date
Ship items back within: 30 days of delivery

Cancellations are not accepted

Please contact us if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Where are the products shipped from ?

All our products are shipped from Malta, Europe.
Customs fees, duties, VATs, and/or import taxes may apply to orders shipping internationally. If you have concerns about this, please find out your countries rules and regulations prior to purchase.
It is most likely that you will not have to pay any fees but just in case you can do a Google search for: “(your country name) customs import threshold”.

 

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