Are all the gemstones genuine ?
Yes, all the gemstones that we sell are real and imported from trusted sources.
Are the dinosaur bones and other prehistoric items genuine ?
Yes, all the dinosaur bones and other prehistoric items that we sell are real and imported from trusted sources.
What is your customer satisfaction policy ?
It is considered high priority for us to provide each customer with the best experience possible.
We always find a solution that our customers are happy with.
What are the shipping times ?
Weather conditions and other unforeseen circumstances can also contribute to delivery delays.
Do you accept returns and exchanges ?
Yes we gladly accept returns and exchanges
Cancellations are not accepted
Where are the products shipped from ?
All our products are shipped from Malta, Europe.
Customs fees, duties, VATs, and/or import taxes may apply to orders shipping internationally. If you have concerns about this, please find out your countries rules and regulations prior to purchase.
It is most likely that you will not have to pay any fees but just in case you can do a Google search for: “(your country name) customs import threshold”.